Things That Matter

Mother’s Day Brawl At Red Lobster Is Peak Quarantine Mess

Hello, it’s May 13, day 48 in quarantine orders if you’re in California, and caca is getting real. Personalities are coming out like Zuul from Ghostbusters and wreaking havoc and it looks like not being able to eat, hug and be merry with our parents on Mother’s Day weekend really got to some of us.

Exhibit A: over the weekend a Red Lobster customer started an all-out brawl at a chain located in East York, Pennsylvania because it was taking too long to get her biscuits.

An unidentified woman abruptly went berserk on Sunday after having to wait for three hours for her order at Red Lobster.

The woman, who identifies herself in the video as “Kathy Hill” had, according to the recording been wanting a refund after waiting outside of the restaurant for three hours. Shouting, while not wearing a mask and attempting to push her way inside of the restaurant, Hill screamed for a refunded demanding “I want my money refunded!”

A whole crew of Red Lobster employees had to hold their ground at the door while Karen— I mean Hill— attempted to “here’s johnny!” her way into the store. The whole thing escalated when Hill got real crabby and slapped an employee who eventually had enough and pulled the customer’s hair.

As if things weren’t fishy enough, Hill then claimed she had been attacked.

“I was assaulted and have a whole crowd to see it,” Hill claims triumphantly after the other employees finally lodged their Red Lobster peer’s hand from her hair. Soon after the altercation, the employees retreated indoors while others continued to complain about the wait.

According to reports, police in Springettsbury Township came to the restaurant and spoke to the employees involved in the incident.

The New York Post says, “the woman in the video had already left, but cops caught up with her elsewhere, the newspaper reports.” Though no charges have been filed in the incident yet, it apparently remains under investigation. It is important to note that the restaurant was open to only employees at the time, and according to the Post, a Red Lobster spokeswoman said in a statement that some guests experienced “long wait times” on Mother’s Day because of to COVID-19 and operational changes.

“It is always our goal to provide our guests with a great seafood experience, and unfortunately, for some guests, we did not meet that goal on Sunday,” the spokesperson said in the statement. “We are working to better understand what occurred and how we can prevent it occurring in the future. That said, we do not tolerate violence for any reason in our restaurants.”

By this morning, Red Lobster was trending on Twitter and the original Twitter post had been shared and liked thousands of times.

While it looks like no one was severely, physically hurt by the altercation, it does look like the buckling pressure of the pandemic is getting to a lot of us.

Keep calm, kids!

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