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This ULTA Employee Showed How Returned Products Are Handled And The Whole Thing Is Truly Eye-Opening

No judgment but let’s be real. We’ve all been in the scenario where we’ve let loose at a makeup counter. You know, gone a little overboard with shopping, regretted a few purchases and then decided to take them back. Most stores like ULTA, Sephora, and Nordstrom have pretty great return policies when it comes to buyer’s remorse and so it never seems like too big of a deal when we show up the next day or even a few weeks later with our receipts and the items we no longer want.

But recently, an employee from ULTA revealed what happens after you’ve walked away from the return counter at a beauty supply store. And TBH it ain’t pretty.

Bianca Ann Levinson, who posts under @biancaann5 on TikTok, went viral after revealing how ULTA handles returns.

In the video posted to her TikTok, Levinson shows herself “damaging out” products of palettes and concealer tubes and dumping them into the trash. “This is what we have to do so that people don’t dumpster dive and steal it,” Bianca says in the video.

According to Levinson, her decision to post how the company handles returns wasn’t. mean to shame the company but shed light on returns to buyers.  “I don’t want people to come for Ulta and stop going at all. I want people to know that stores like Sephora, Bath and Body Works, Target, Walmart and many others all have to do the same, too,” Levinson explained to Buzzfeed in an interview.

At first glance, the process of damaging out is clearly extremely wasteful but it all chalks up to hygiene and scams.

As Levine points out in another TikTok, damaging out is done in the name of avoiding cross-contamination. Particularly in this time of the coronavirus pandemic. What’s more, Levine says the practice is done to avoid having dumpster divers try to sell products they find in the trash online. “If someone sells product out of the trash, it opens up the chance of someone getting sick or an infection and possibly suing Ulta,” Levine explained to Buzzfeed. “We can’t donate for the same reason. Most brands don’t allow it either. Ulta cares a lot about their customers and wants to do their best to keep them safe.”

“I wanted people to realize that when they return things, it’s not always put back on the shelf. They should reconsider before returning items they purchased. I understand some people have to return things, but if it’s not necessary, then I don’t believe they should return it,” she continued

Levine’s video has already accumulated over three million views. Clearly she’s taught us all a lesson. Hopefully, everyone does the right thing and puts the new lesson it into practice.

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Nordstrom Has A New ‘Inclusive Beauty’ Category To Highlight Black-Owned Beauty Brands And It’s Where The Money Is At

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Nordstrom Has A New ‘Inclusive Beauty’ Category To Highlight Black-Owned Beauty Brands And It’s Where The Money Is At

Gallo Images / Contributor

If you’re looking to be more intentional about where you spend your cash, Nordstrom has just made your efforts to support Black-owned businesses easier.

The department store recently launched a new Inclusive Beauty online shopping category to highlight Black businesses. In a post to the site’s Inclusive Beauty landing page, Nordstrom encouraged users to “Check out these need-to-know Black-founded beauty brands that we’re proud to have in the Nordstrom family.” The new category includes beloved lines like  Brioge, Epara and Beauty Bakerie!

Even better, the Inclusive Beauty section features a wide range of makeup shades to suit all complexions as well as hair products like silk pillowcases, and hairpieces.

Check out some of the featured Black-owned Beauty brands below!

Bomba Curls Dominican Forbidden Hair Mask

$28NordstromSHOP NOW

Briogeo Repair Rituals Hair Care Set

Briogeo

$20NordstromSHOP NOW

Baby Tress 3-in-1 Edge Styler™ Tool Blush

Baby Tress

$15NordstromSHOP NOW

Epara Hydrating Mist

$56NordstromSHOP NOW

Beauty Bakerie Black Blending Egg Makeup Sponge Set

Beauty Bakerie

$18NordstromSHOP NOW

BeautyStat Universal C Eye Perfector Cream

$65NordstromSHOP NOW

Mantl Face + Scalp Invisible Daily SPF 30 Broad Spectrum

Mantil

$27NordstromSHOP NOW

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A Hairstylist Defended Her Latina Assistant From An Angry Customer And The Video Has Gone Viral

Things That Matter

A Hairstylist Defended Her Latina Assistant From An Angry Customer And The Video Has Gone Viral

SHARON / YouTube

A Los Angeles hairstylist named Sharon is getting a lot of love for how she handled an upset client. According to Sharon’s account, the client was being racist and she was not going to let the woman get away with it. Here is what we know so far.

A TikTok video is going viral showing a hairstylist reprimanding an upset client.

@sharon.simplyinsane

Y’all ROBIN IS THE NEW KAREN!!! This literally had me shaking!!!! Beware of this behavior people!!! #fyp #xyzbca #karen

♬ original sound – SHARON👑

The brief video shows the client, Robin, telling Sharon that she didn’t want the assistant working on her hair. The video is brief and shows the interaction after Robin is already in the chair and having her hair done. However, Sharon claims that Robin has been racist in the past and that the actions on this day just further exacerbated that sentiment.

Sharon has been working on Robin’s hair for about two years and she feels she understands her.

In an Instagram Live video, Sharon talks about how she has experienced Robin’s racism growing throughout the years of working together.

“She’s always coming into the salon and was really proud of doing derogatory things. That’s why I say I connected the dots like 30 minutes after everything happened cause I started to think about the way she spoke in every appointment and she was always very derogatory towards Mexicans. She’d be like, ‘Oh yeah, and guess what. They were Mexican,’” Sharon says in the IG Live. “So, I’m like thinking, I’m putting the pieces together. I look at Alex and I go, ‘Alex, you let me know what feeling. Is it just me or did you feel from the jump that there was some racism off the f***ing bat?’ She’s like, ‘Oh my god! I’m so happy you said that because I didn’t want to say anything but I 1000 percent felt that way.”

Sharon claims to have the beginning of the experience on camera and has promised to share it.

During her IG Live, Sharon says that Robin entered and immediately started treating her assistant, Alex, with disrespect. According to Sharon, Robin didn’t address Alex directly and checked her out with an up and down glance.

“For all of you people saying your own opinions saying like, ‘There was no racism,’” Sharon tells the IG Live audience. “First of all, you only got a three-minute and 15-second post so let’s relax. Second of all, Alex and I were the only ones in the room and if we felt like there was racism happening then there was racism happening. Point blank. Period.”

Some people are celebrating Sharon and her handling of Robin in the video.

“Mind you, you guys, her own granddaughter reached out to me,” Sharon says in the video. “Her own granddaughter reaches out to me and she basically said we don’t condone Robin’s behavior, we don’t have a relationship with her, we are so sorry this happened. We want to pay you. I was like, ‘No. Honestly, you coming to me and having the energy and the balls basically to come to me and say, ‘Hey. I’m her granddaughter and I’m so sorry.’ I was like, ‘You win. Hands down to you.’”

Here’s a longer version of the interaction that Sharon posted to YouTube.

READ: Cardi B And Sister Sued Over Video Claiming To Show ‘Racist MAGA Supporters’

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