Things That Matter

Teen Dunkin’ Donuts Employee Threatens To Quit After Posting Viral TikTok Of Abusive Customer

We’ve all been there. So frustrated with something at work that we are ready to just lose it and storm out after screaming “I quit!”

However, not too many of us have taken out our phones to capture that frustration so we can share it with the world. Well, thankfully that’s exactly what one teen did when he filmed his interaction with a woman who has now been dubbed a Karen thanks to the video he uploaded to TikTok.

16-year-old Ivan Castillo has shared his frustrations with a rude Karen on TikTok and gone viral.

A Dunkin’ Donuts employee, Ivan Castillo, on TikTok said he is “this close to quitting” after posting a viral video of a customer berating him. In the video, a woman, who has been dubbed a “Karen,” is yelling at Ivan via the drive-thru. She tells the employee he shouldn’t speak until she is finished, calling it “common courtesy.” “OK. That’s my bad,” Ivan responds.

She then misspeaks and tells him that she tried to order a “bean vanilla coolatta.” “And you told me that you didn’t service them here,” she says. But, the customer adds, she orders them all the time, offering to show the employee her old receipts as proof.

“Now all of a sudden the machine is down,” she says, implying that the employee previously told her it wasn’t working.

Then the customer pulls a classic Karen moves and asks for the corporate number.

“So, I’m going to need the corporate number. I don’t want to have to talk to you anymore,” she says. She then demands the number, the employee’s name, and his badge number. When he tries to tell her he doesn’t have a badge number, she cuts him off and says, “Just give me the corporate number.”

We then see Ivan slam the drive-thru window shut and utter “bitch.” He goes to the back of the store and asks his co-workers if they have the corporate number and then returns to tell her they don’t keep the corporate number on file in stores.

“OK. Trust me, I will find out,” she says. He send her off by saying, “That’s fine. Take care, Pamela.”

Ivan posted another TikTok video explaining what had actually happened.

@ivan_castillo.01

Reply to @wierd_tacoz a busted explanation of the whole thing. kind hard to explain a whole 2 minute altercation in less than a minute

♬ original sound – Ivan Castillo

In an explainer video, Ivan explained just how close he is to quitting his job. The TikToker says another employee was first taking the customer’s order. (He later revealed on TikTok that he was the supervisor that day and is only 16 years old.)

He says he chimed in when he thought he overheard the customer attempting to order a piña colada. When he told her Dunkin’ Donuts doesn’t offer piña coladas, she allegedly yelled that she asked for a Vanilla Bean Coolatta, not a piña colada. He says he told her there was no reason to yell because it went “directly into our headsets in our ears, and it was loud.”

“I guess that set her off. She pulled around to the window. That’s when she started yelling at me. That’s when we told her ‘Hey, our machine’s broken,'” he recalls.

“It was kind of a huge inconvenience and just a misunderstanding,” he continues. “I was just frustrated at the end, and you can tell by me slamming the window and calling her a ‘broke bitch.’ All of my actions were done out of frustration. I never meant any disrespect to her. … She got the better of my patience.”

Many on social media applauded Ivan for his actions and called for people to normalize employees standing up for themselves.

Viewers quickly denounced the customer’s behavior and lauded Ivan for his actions. “Normalize returning the energy that customers give you,” one said.

“We need to normalize workers standing up for (themselves). It’s not ok to treat someone like that and not expect the same attitude back,” another said. Others couldn’t believe the customer reacted in that manner over a drink. “All that over a vanilla bean coolatta? Girl,” one questioned.

“I need more!” says this angry woman, frustrated that the Dunkin Donuts employee doesn’t even know what a dozen is. With her droopy mask protecting her chin, she is determined to educate the employee before her. “50. 5-0. That’s what a dozen is! Not 12.”

Notice any needed corrections? Please email us at corrections@wearemitu.com

Kali Uchis’ “Telepatía” is Becoming a Global Hit Thanks to TikTok

Latidomusic

Kali Uchis’ “Telepatía” is Becoming a Global Hit Thanks to TikTok

PHOTO: JORA FRANTZIS

Through the power of TikTok, Kali Uchis is taking her song “Telepatía” to the top. The Colombian-American singer is sitting comfortably in the top 10 of Spotify’s Top 200 chart in the U.S. thanks to a TikTok trend.

This isn’t the first time that TikTok brought new fame to songs.

TikTok has proven to be quite the catalyst for today’s top hits. The app assisted in getting Olivia Rodrigo’s “drivers license” to the top of Billboard Hot 100 chart, where it remains. TikTok also reinvigorated interest in Fleetwood Mac’s “Dreams” last year thanks to Doggface’s viral video. Now Uchis is getting her long overdue shine with “Telepatía.”

“Telepatía” is becoming a global hit thanks to the same phenomenon.

At No. 7 on the Spotify U.S. chart, “Telepatía” is the highest-charting Latin song in the country. Bad Bunny’s “Dákiti” with Jhay Cortez is the next closest Latin song at No. 14. “Telepatía” is also making waves across the globe where the song is charting on Spotify’s Viral Charts in 66 countries and in the Top Songs Charts of 32 countries.

There’s also plenty of “Telepatía” memes.

Uchis is turning the viral song’s success into strong sales and streaming. On this week’s Billboard Hot Latin Songs chart, “Telepatía” debuts at No. 10, marking her first top 10 hit on the chart. There are also memes circulating on other social media apps that are contributing to the song’s virality.

“Telepatía” is one of the key cuts on Uchis’ debut Latin album, Sin Miedo (del Amor y Otros Demonios). It’s the best example of her translating that alternative soul music that she’s known for into Spanish. The song is notably in Spanglish as Uchis sings about keeping a love connection alive from a distance. It’s timely considering this era of social distancing that we’re in during the COVID-19 pandemic.

Uchis is currently nominated for a Grammy Award. She’s up for Best Dance Recording for her feature on Kaytranada’s “10%” song.

Read: You Have To Hear Kali Uchis Slay This Classic Latino Song

Notice any needed corrections? Please email us at corrections@wearemitu.com

TikTok Is Freaking Out After Realizing That The Apple Logo On Your iPhone Is An Extra Button

Things That Matter

TikTok Is Freaking Out After Realizing That The Apple Logo On Your iPhone Is An Extra Button

Justin Sullivan/Getty Images

Thanks to the good nerds of TikTok, many are discovering there’s a tool hidden in plain sight: the Apple logo on the back of the phone. Yep, it can double as a tool/sensor/button. What the what?!

TikToker Brit Brown posted the iPhone hack back in October of 2020 but it’s making its rounds recently. The video shows users how to program their apple to perform functions like taking a screenshot, opening a particular app, or locking your screen. And it’s not just the Apple logo. Per How to Geek, these shortcuts can be launched by tapping anywhere on the back of your iPhone.

How did we not notice this before? We’re on our phones quite literally all day long.

TikTok reveals the Apple logo on your iPhone is a special button.

So, with iOS 14 software enabled, that shiny Apple logo you’ve been covering up with a case is actually a hidden button that you can program to perform at least 30 different tasks. You can customize your iPhone settings to turn the Apple logo into a tool for taking screenshots, scrolling through Instagram, magnifying pictures, changing your phone’s volume, activating Siri, and more. 

The feature is available to iPhone users with iOS 14 software enabled, and includes an iPhone setting called “Back Tap” that transforms the entire back of your phone into a touch-sensitive tool. This means that, phone case or no phone case, double or triple tapping the back of your device will allow you to access multiple pre-programmed shortcuts. You can even set the “button” as a shortcut to automatically open TikTok, open Netflix, check the time, send a photo text, or customize your own shortcut. 

So what do you have to do to get that extra button?

Remember, it’s a double tap, so if your tech-averse parent is having trouble making this hack work, that might be why. Per How to Geek, this works on iPhone 8s or higher. 

Unfortunately, none of the hacks on here or on TikTok address a potential issue with adding a function to the back of an iPhone: Most people keep their phones in a case. And some of those cases might affect this feature’s functionality. Now, if the company could make a product that didn’t shatter into a million pieces when dropped, that would truly be a feature we could use.

Notice any needed corrections? Please email us at corrections@wearemitu.com