A Starbucks employee in Bellflower, California just learned a very valuable lesson: NEVER mess with a Latina. The now former-Starbucks employee got caught on video using a customers credit card information for a grocery store trip and the victim was not going away without a fight.
Juana Martinez was pumping herself up in the drive-thru at Starbucks while her husband recorded the video of the confrontation.
“So, just know that the cops are coming up here. They recorded your ass and everything,” Martinez says to the employee. “You took a f—ing copy of my card the other day on New Year’s Day. You know what you did.”
After enduring quite a bit of pain over receiving a cup with the word “ISIS” instead of her name, a Muslim teenager has filed a human rights complaint. According to the teenager whose name (as reported by Buzzfeed) is Aishah, on July 1 she and a friend went to a Starbucks located inside of a Target in St. Paul, Minnesota.
The 19-year-old said that a barista asked her to repeat her name when taking her order, but she was shocked by what she saw when she first received it.
Aishah says that she feels as if the incident happened because she was wearing a hijab and a face mask.
“I felt a lot of emotions, and shock was the main one because I actually couldn’t believe this was happening,” Aishah told BuzzFeed News.
Speaking about the incident, the deputy director of the Minnesota chapter of Council on American–Islamic Relations, Mohamed Ibrahim said “This is a reminder that Islamophobia is alive and present in our communities.” In an effort to address the issue, the group has made efforts to help Aishah file a complaint with the Minnesota Department of Human Rights.
In her interview with Buzzfeed, Aishah said the barista said that “ISIS” had been put on a cup because they hadn’t heard her name correctly. According to Buzzfeed, the Target employee who served Aishah said “they did not hear her name.”
When a manager attempted to explain to Aishah that people’s names are frequently misspelled on cups, she said that the explanations were “not credible or acceptable.”
“When somebody orders a drink at Starbucks — if the barista can’t spell the name, then they ask you to spell it,” Aishah explained in her interview that such a mistake had never happened with her order.
Aishah’s human rights complaint, claims a manager offered her a free drink and a $25 gift card for her troubles and had her escorted out by security.
Target, which oversees the Starbucks location where the incident happened, told BuzzFeed in a statement that it’s “very sorry for this guest’s experience at our store and immediately apologized to her when she made our store leaders aware of the situation.”
A spokesperson also explained that an internal investigation found “it was not a deliberate act but an unfortunate mistake” and that the company will offer additional training to the barista. According to Aishah, she has yet to hear from Target since she called the company to complain. She also has not heard from CAIR-MN.
Jaylani Hussein, the executive director of CAIR-MN, is calling for the barista and manager in question to be fired and for Target and Starbucks to reinvest in training for their employees. “We are hoping that bringing light to this incident will actually transform how Target and Starbucks and many other companies deal with such incidents,” Hussein said.
Unfortunately, it’s not the first time Starbucks has received such a complaint.
In August of last year, a man told a barista at a Philadelphia Starbucks that his name was Aziz. He was soon given a drink with the term “ISIS.”
“The barista mistakenly spelled it incorrectly,” a Starbucks spokesperson told NBC News at the time.
Kiefer Police Chief Johnny O’Mara, in Oklahoma, claimed Starbucks gave one of his officers a drink with the word “PIG” written on the label. Now someone alleging to be his daughter is saying that O’Mara is, in fact, a pig. The woman on social media who goes by @MissOMara says her father was a proud racist when she was growing up and should never have become a police officer.
The incident began when O’Mara shared that five of the drinks he and his officers received had “PIG” printed on the labels. The police chief believed the event to be symptomatic of a larger culture that has adopted anti-law enforcement attitudes. Well, it appears his own daughter believes the sentiment is well-earned if her father is representative of the police.
O’Mara’s own daughter calls him a pig on Twitter.
“This is my father and I’d like to say that he is absolutely a pig and I’d like to thank the brave men and women from Starbucks for their service,” she shared on Twitter.
Her dismay did not end there, she elaborated on just why she felt her father was the true personification of swine.
“For the record, my father has 0 business being a police officer. He was blatantly, proudly racist when I was a kid. Said things I would never repeat,” O’Mara’s daughter said in another tweet. “He treats women like dogs, including his own daughter. Oink oink.”
The woman also claimed that others in the department were not as offended by the comment on the Starbucks cups.
“The deputy it actually happened to told my mom he didn’t really care and that it was a harmless joke, no big deal,” she said. “But my father is a camera whore who couldn’t resist the attention.”
O’Mara’s daughter’s tweets were retweeted almost 90,000 times. She later tweeted that O’Mara notified her mother and urged her to delete the tweets. She still has not deleted the tweets in question.
Many people shared their support of O’Mara’s comments, while Starbucks sided with the police chief.
“My dad was the same! He used to brag about how good he was at covering bullet holes in the walls and nobody ever did anything because who’s going to call the cops on a cop?” One user wrote in response. “Eventually, he pulled his gun on the wrong person and, thankfully, got fired.”
The Starbucks barista has since been fired and the employee who made the labels called and apologized to the officer. When O’Mara heard the news he asked Starbucks to reconsider, instead calling for “civility.”
“This is absolutely unacceptable, and we are deeply sorry to the law enforcement officer who experienced this. We have also apologized directly to him and are working to connect with the police chief as well to express our remorse,” Starbucks spokesperson Jory Mendes told News on 6. “This language is offensive to all law enforcement and is not representative of the deep appreciation we have for police officers who work to keep our communities safe”
The incident garnered national attention when O’Mara blasted the barista in a Facebook post.
O’Mara’s polarizing Facebook rant, which has since been deleted, caused a national stir.
“What irks me is the absolute and total disrespect for a police officer who, instead of being home with family and enjoying a meal and a football game, is patrolling his little town,” the chief wrote on Facebook. O’Mara claimed to be doing a thankless job where people viewed him as being a villain for doing “what’s right.”
“This cup of coffee for a ‘pig’ is just another little flag. It’s another tiny symptom and a nearly indiscernible shout from a contemptuous, roaring and riotous segment of a misanthropic society that vilifies those who stand for what’s right and glorifies the very people who would usher in the destruction of the social fabric. It’s another tiny pinprick into the heart of men and women who are asking themselves more often: ‘Why am I doing this?'” O’Mara wrote.
In the wake of the incident, Starbucks claims it will work with law enforcement to promote “understanding and respect” between the parties. Meanwhile, the police department says it will host a “Coffee with a Cop” event at Starbucks where community members can engage with officers in a safe space.
While it is unclear if O’Mara’s daughter’s claims are true, the story solidifies the ever-growing contentious relationship between law enforcement and civilians as revelations of police brutality, corruption, and abuse of power pervade the national conversation.