A family from Arizona has tragically been without a home since New Year’s Day. Fortunately, however, thanks to the swift efforts of a neighbor, they still have each other.

On New Year’s Day, the Salgado family was asleep in their home in Avondale, Arizona when they heard a frantic knock at their door. Nicole Salgado’s husband, who lived in the home with their children, opened the front door to find her neighbor shouting at her to get her family out of the house. It was on fire.

The Salgado family woke up New Year’s Day to find their house in flames.

“We were all asleep,” Salgado explained to CNN in an interview. “Then all of the sudden around 7:30 in the morning, we hear banging on our door and our doorbell is going off and we kind of get scared.”

Their neighbor, Carolyn Palisch, was there telling them to get out of the house. Footage from the family’s home security video shows their neighbor running past flames to get to the home.

“He opened the door and all I heard was our neighbor Carolyn saying your house is on fire you have to get out,” said Salgado.

Salgado, who is a mother to four children, hurried to gather her children. Together, all of them escaped the burning home safely. “It was just kind of frantic at first, making sure we got everyone out and the dogs out,” she explained. “Then once we realized the full extent of it we were just in shock as we watched our home burn.”

Sadly, the Salgado family lost all their belongings in the fire

Salgado explained that the roof of her house collapsed moments after they escaped. According to CNN, firefighters at the scene claimed that if the family had still been sleeping at the time the roof had collapsed they would have inhaled the smoke and likely passed out immediately.

We are so thankful to just be alive,” Salgado explained in a post to her TikTook page. She also included doorbell camera footage of the moment their neighbor came to the rescue.

Salgado’s video has been liked nearly 7 million times on TikTok.

“Never did we think it was going to blow up the way it did. But we are so grateful,” Salgado explained. “We are so glad it did for Carol, to show how amazing she is. If it wasn’t for her it’d be a totally different story. We feel so thankful to her. We’re always going to consider her family. She not only saved us, she saved our kids.”

Salgado says that the cause of the fire is still under investigation and shared that her family has created a Go Fund Me account to help them rebuild their lives.

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